Frequently asked questions

UK postage costs

Postage is charged by weight and size of parcel  As a guide, a single kilt pin or keyring will cost £1 p&p, and a handbag £4. If you buy more than one item, p&p costs will be combined. If you spend more than £50, p&p will be free. 

UK delivery timeframes

Orders will generally be dispatched within 1-2 business days, using Royal Mail 1st class post. Custom orders take a little longer, this will be stated on the product listing and where appropriate agreed with customers on an individual basis. 

International orders

Orders for delivery outside the UK should be placed via my sister shop over on Etsy. Please follow this link: https://www.etsy.com/uk/shop/tenandsixcraft

Buying in person

Ten & Shop doesn't have a phyisical, bricks and mortar shop, but my goodies can be found at local stockists and events. Please follow the links at the top of this page for more details. 

Jewellery materials

Unless otherwise stated in the listing, jewellery findings (chains, studs, hooks, pins, etc) are silver plated, hypo-allergenic (lead, nickel and cadmium free). Charms are Tibetan silver and may contain traces of nickel and/or copper. 

Custom orders

Custom orders are always welcomed, whether it be for an individual message on a jewellery card, a one-off handbag or quirky headpiece. Please contact me to discuss.